#Verizon fios contact us how to#
#Verizon fios contact us tv#

These are great ways to get the attention of customer service reps if you can put a comment on one of their newest posts. Like most major companies, Verizon Fios maintains Twitter and Facebook pages. The tech support page is easily navigable by issue type, and some of the top questions and answers are accessible right from the start. Still, this is a good way to handle some smaller issues without having to waste time being routed form rep to rep, only to get an oversimplified or unhelpful answer. If you do need to speak to a customer service rep, youвЂ™ll likely be routed to one of the chat agents mentioned above. You can use this to look through all of their educational materials and possibly find solutions to typical tech issues without having to speak to a real person. Verizon Fios also has a dedicated tech support page. Send a demand letter with your complaint or otherwise ask for service or assistance by mailing a legible letter to the following address: One last traditional contact method you might employ is mailing Verizon FiosвЂ™s customer service team directly. Their corporate office phone number is 1-21.

Their national accessibility line is 1-88.

Verizon FiosвЂ™ prepaid customer service line is 1-88.

There are some additional phone numbers on the customer support page that might be interesting depending on your needs: The nice thing about having both of these chat functions separated is that you wonвЂ™t have to waste time being transferred between different customer representatives вЂ“ theoretically, you should be forwarded to the right person the first time.

#Verizon fios contact us tv#

One of these is for mobile devices and plans while the other is for home Internet, TV and phone services. You can also visit the main customer support page and find a pair of mobile chat functions. Wait times are usually less than 20 minutes, though this may be too long for some folksвЂ™ comfort. You can use both of these phone numbers to get to a real person eventually (though you will have to navigate through a few automated menus and perhaps speak to a bot a few times).

Their home Internet, TV and phone service number is 1-800-VERIZON.

Verizon FiosвЂ™s mobile service number is 1-80.

Even better, these channels are separated by the actual need you have or the type of complaint. The good news is that Verizon Fios provides a plethora of ways to contact their customer service teams.

#Verizon fios contact us how to#

How to Reach Verizon Fios Customer Service LetвЂ™s break down the different customer service channels you can pursue to find a resolution for a problem or speak to someone knowledgeable. In fact, you might need some excellent customer service from them from time to time, whether youвЂ™re an existing customer or if you are looking into starting a service package with them in the near future.Д«ut getting good customer service from Verizon Fios can be difficult, if not impossible, if you donвЂ™t know where to look. But the fact that theyвЂ™re big doesnвЂ™t mean theyвЂ™re perfect. Verizon Fios is one of the most well-known Internet and phone companies in America.